This privacy policy (“Policy”) describes how Solar USA Pros (“Solar USA Pros,” “we,” “us,” or “our”) collects, uses, and discloses your information when you use our website, solarusapros.com (the “Website”).
Information We Collect
We collect several different types of information for various purposes to improve our services to you.
- Personal Information: We may collect personal information, such as your name, email address, phone number, postal address, and any other information you choose to provide.
- Usage Data: We may also collect usage data, such as your browsing history on the Website, IP address, device type, and operating system.
Use of Your Information
We use the information we collect to:
- Provide and maintain the Website
- Improve the Website
- Send you marketing and promotional communications (with your consent)
- Respond to your inquiries and requests
- For other purposes with your consent
Disclosure of Your Information
We may disclose your information to third parties:
- To service providers who help us operate the Website
- To comply with legal obligations
- To protect our rights and interests
Compliance with the Telephone Consumer Protection Act (TCPA)
We respect your privacy and are committed to complying with the Telephone Consumer Protection Act (TCPA) and other applicable regulations. This section outlines how we handle your information in relation to telemarketing communications.
1. Consent: By providing your phone number and opting in to receive communications from us, you consent to receive calls and/or text messages from us or our third-party partners. These communications may include promotional messages, updates, and other information related to our services.
2. Opt-Out: You have the right to opt out of receiving future telemarketing communications at any time. You can do this by:
– Following the instructions included in any text message or email we send you and by replying “STOP”.
– Contacting us directly at [email protected].
3. Automated Dialing Systems: We may use automated dialing systems to deliver calls or texts to the phone number you provided. If you provide a mobile number, you acknowledge that you may incur charges from your mobile carrier for these communications.
4. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Changes to This Policy: We may update this section of our privacy policy to reflect changes in our practices. We will notify you of any significant changes via email or through our website.
6. Contact Us: If you have any questions about our TCPA compliance or this privacy policy, please contact us at [email protected].
OPT IN CONSENT: By submitting your phone number, you are authorizing us to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.
Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Policy. We may also retain your information for longer periods as required by law.
Your Rights
You have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify inaccurate personal information
- The right to request the deletion of your personal information
Children’s Privacy
Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on the Website.